What is a premium ticket?

Consider this ticket if your employer pays for, or reimburses your ticket, or if you want to support the conference. The benefits are exactly the same as the standard ticket.

How do I upgrade my ticket?

To upgrade from the online track to a physical one send us an email: support@handmadecities.com

P.S. Upgrading is only possible if there’s still physical tickets.

I’m financially disadvantaged.

If you’re a student or financially struggling send us an email and tell your story. We typically do one of two things:

1. Generate a ticket with a meaningful discount
2. Award a free seat thanks to someone who sponsors it

P.S. We ask those who can afford our tickets to not abuse this system of trust.

I want to sponsor a ticket.

Your kindness will not go unnoticed! You can go about this in a couple of ways:

- Sponsor directly: Our tickets already include a transfer button. You can gift them to someone you know.
- Donate to sponsor pool: If you trust us to handle it, use our Donorbox and in the comments type “I want to sponsor”

We use this pool to award free seats to those in need.

Are refunds available?

We don’t process refunds. The physical track is a superset of the online one, so if you can’t attend in person anymore you can join us virtually.

When do I receive my fundraiser perk?

If you participated in our fundraiser, you should’ve received a Donorbox receipt and a confirmation email from Abner. Perks started to roll out in March 2024 and will continue throughout the year.